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POSTAGE + DELIVERY

Please note your order involves both a processing time + postage time.

  1. PROCESSING TIME. We aim to post your order within 3 business days. We are a small business, hand pouring your products with tenderly care.
  2. POSTAGE. We offer the following postage options posting to anywhere in Australia:
  • FREE Regular Post with Tracking for all Australian orders over $99 – Via Australia Post or Sendle. Delivery approx. 1 week Australia wide.
  • $15 Australia Post Express Post with Tracking. Delivery approx. 1-2 business days Australia wide.
  • $25 Rush Order + Express Post with Tracking via Australia Post. Rushed processing time 1-2 Business Days + 1-2 Business days delivery.

We do not post same day or offer guaranteed delivery dates. Please be mindful of any public holidays that will affect delivery delays within your state, and Victoria, and during Covid.

We also post to anywhere in the world! However this will not automatically show up at checkout. Please email us your order list so we know the weight of your order. We can then email a postage quote and invoice you manually through paypal.

Please note that by choosing Express Post this does not mean your order is rushed, the postage time is just quicker.

If you are figuring on using Express Post, please see the auspost website HERE and check your postcode is within their next day delivery guarantee network. All orders are posted from 3220. Some rural postcodes may take 2-3 business days to arrive via express instead of 1. Delays with Australia Post can occur.

TRACKING

When your order has been complete, you will receive an confirmation email. When your order has been packaged and sent, you will receive a tracking email including a tracking number.

If you have noticed that you haven’t received any email from us, please check your junk mail folder as some customers find our emails there.

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